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Mondelēz reveals the trends shaping the future of confectionery and snacking

What does the future hold for confectionery and snacking? Richie Gray of Mondelēz SnackFutures shared his thoughts on the trends and technologies shaping the sector at Future Food-Tech London


Confectionery and snacking trends shaping the future: Key takeaways

  • Experiential treating remains a key driver of confectionery innovation
  • Personalised nutrition is increasing demand for tailored snacking choices
  • Consumers expect greater transparency around ingredients claims and health messaging
  • AI will influence product discovery, development and purchasing decisions
  • Brands must adapt as digital consumer journeys become fragmented

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Predicting the future of confectionery and snacking is never straightforward.

Trends change, markets evolve, and technologies transform everything from supply chains to marketing strategies.

Yet according to Richie Gray, vice president and global head of Mondelēz SnackFutures, certain forces are already shaping the sector’s next decade, and there are certainly a few surprises in store...

More value in every bite

One of the biggest forces shaping the future of confectionery and snacking is experiential treating, says Gray.

Shoppers are increasingly looking for products that feel novel, exciting and worth the indulgence.

And, brands are responding, with everything from unique flavour pairings like Cadbury Dairy Milk Biscoff to multisensory experiences such as KitKat’s immersive pop-up activations.

This shift reflects a broader change in how consumers view indulgence. Rather than simply purchasing a product, many want an experience that feels unique, shareable and worth talking about.

But novelty alone’s not enough.

As household budgets remain under pressure, consumers continue to seek products that offer a balance of enjoyment, quality and value. Or, as Gray puts it, the future will be defined by consumers seeking “more value in every bite”.

That doesn’t necessarily mean cheaper products. Instead, it points to growing demand for snacks and treats that deliver a combination of flavour, quality and perceived worth.

This is also fuelling premiumisation across the category. As consumers become more selective about when they treat themselves, many are opting for products that promise higher quality ingredients, distinctive flavours and a more elevated experience. Rather than buying more, consumers are increasingly willing to spend a little extra on products they see as truly worth the indulgence. And, speaking of indulgence...

Indulgence endures

While health-focused innovation continues to gather momentum, Gray argues the confectionery industry risks underestimating one of its oldest and most enduring drivers – indulgence.

“Indulgence still plays a really important part in consumer’s snacking and eating repertoire,” says Gray.

Consumers may be indulging less often, but that doesn’t mean they’re giving up on indulging altogether. Instead they’re choosing products that justify themselves through taste and quality.

“The desire for something that tastes really great doesn’t go away,” says Gray.

Having said that, consumers are increasingly looking for products that deliver more than indulgence alone, creating new opportunities for brands that can combine enjoyment with health benefits.

A Mondelez office.
Mondelēz International is one of the biggest confectionery and snacking companies in the world. (Image: Getty/JetCityImage)

Better-for-you goes mainstream

Better-for-you snacking, says Gray, is one of the biggest growth opportunities for the sector in the years ahead.

One area attracting particular attention is, of course, the rise of GLP-1s. And it’s not just about those taking the drugs either. Gray believes their usage is creating a ripple effect, encouraging wider consumer conversations on nutrition, appetite and healthier eating habits.

At the same time, wearable technology is giving consumers unprecedented access to personal health data. Whether tracking activity levels, sleep quality or calorie intake, shoppers are becoming increasingly engaged with their own wellbeing.

The result is a more informed consumer who’s paying closer attention to the sweets and snacks they choose.

Though he cautions that access to more information doesn’t always mean access to good information.

A more informed consumer creates new challenges

Gray notes that today’s consumers are navigating a complex information landscape, drawing insights from a mix of expert advice, social media content, wellness influencers and AI-generated recommendations. While greater access to information can help consumers make more informed choices, it can also make purchasing decisions more complicated.

As nutrition conversations become more nuanced, manufacturers face increasing pressure to communicate clearly and credibly. Product claims, ingredient choices and nutritional messaging are all coming under greater scrutiny, with shoppers questioning not just what’s in a product, but why.

Artificial intelligence (AI), in particular, is expected to play a major role in accelerating that shift.

Mondelēz pink Toblerone.
Mondelēz is home to big-name brands including Toblerone. (Image: Mondelēz International)

AI’s influence is only beginning

As AI-powered search tools and digital assistants become more widely used, they’re likely to change how people discover products, compare options and make purchasing decisions.

But AI’s role extends far beyond shopping recommendations.

Companies are increasingly using AI to combine consumer insights, market trends and retail sales data to identify opportunities and guide product development. Rather than relying solely on traditional research methods, manufacturers can use large datasets to gain a clearer picture of emerging consumer needs.

For an industry constantly searching for the next hit flavour, format or occasion, that could prove transformative.

The shift will also require brands to rethink how they build visibility and consumer engagement. With shoppers interacting across social media platforms, creator content, online marketplaces and AI-driven tools, maintaining a consistent presence throughout an increasingly complex digital ecosystem will become essential.

The future of confectionery and snacking

Clearly the future of confectionery and snacking won’t be shaped by one single trend. Instead, a combination of evolving expectations, new technologies and changing health priorities will define the years ahead.

Consumers will continue to demand indulgence, but they’ll also want products that align with their health goals. They’ll seek novelty and excitement, while expecting greater value from every purchase. And they’ll have access to more information than ever before, changing not only what they buy but how they discover and evaluate it.

And technology will undoubtedly play an important role – from AI-powered product development to increasingly personalised consumer experiences.

Yet for all the innovation transforming the industry, some fundamentals are unlikely to change. Great taste, emotional connection and the simple pleasure of treating will remain at the heart of the sector.

Exactly how these trends will unfold remains to be seen. But we’re certain of one thing – the future of confectionery and snacking promises to be anything but dull, and we’ll be watching closely to see where it goes next.